Frequently Asked Questions
General Questions
Does Sunflower Sadie Test on Animals?
At Sunflower Sadie, we never test our products on animals. Instead, we perfect our formulations by trying them extensively on ourselves, family and friends before sharing them with the world.
Can I get a list of the ingredients that are in your products?
Each of our products has an ingredient listing on the packaging for your easy review. As formulas may change, this is the best reference for the ingredients that correspond with your specific product.
I am a Domestic Retailer, May I Sell Your Product?
We would love to hear from you! Just drop us a line at info@sunflowersadie.com and let us know a little about your store/venue and what products you're interested in.
What Are the Payment Options?
At this time we accept the following methods of payment: Visa, MasterCard, American Express, PayPal, Venmo, Shopify Pay.
Shipping FAQ
FREE Shipping on Orders $100 or More
Enjoy FREE Standard Shipping with any sunflowersadie.com purchase of $100+, when shipped to a single address within the contiguous U.S. and D.C. Questions? Contact us at info@sunflowersadie.com M-F 8:00AM-5:00PM PST.
How Do We Ship Your Orders?
We ship our orders via USPS.
When Will I Get My Order?
Orders will be processed for shipping within 1-2 days, as long as the item(s) are in stock. Our ground shipping typically takes 7-10 business days for your order to arrive at your door, but often times much faster, especially if you are local. To determine the delivery estimate, we allow 1 to 2 business days for processing after you place your order. Once your order ships from our warehouse, the estimated delivery time depends on the shipping method you choose during checkout. For example, overnight delivery will get your package to you one business day after the processing is complete.
Delivery estimates below include item preparation and shipping time:
Ground: 7-10 business days
2-day: 3-4 business days
Overnight: 2-3 business days
*We do not ship on Saturdays, Sundays or US holidays.
How Do I Track My Order?
If you have questions regarding your order or would like to track your order, please don't hesitate to email us an inquiry to info@sunflowersadie.com
Can I Change or Cancel My Order?
Yes, you can cancel an item or order if it has not yet entered the shipping process. Please note that all orders are shipped within 3 business days. To change, cancel or check on the status your order, please contact us at info@sunflowersadie.com.